Reaching today’s digitally burnt-out consumer is a challenge for brands, as most consumers prefer to make purchases online. With so many choices available online, it’s important for brands to understand the needs of today’s consumers and adapt their marketing strategies to suit these needs. In a recent study, 72% of prosumers and 59% of mainstream […]

The most common supply chain issues are the ones that are difficult to predict and respond to quickly. While many retailers focus on predicting demand patterns and reducing disruptions, many still struggle with managing the complexity and inefficiency of their current processes. As a result, many have invested in the latest technology to make their […]

When you receive a purchase order, you’ll want to create a reallocating item procedure. This will describe the process of fulfilling sales documents and reducing inventory. This procedure should be set up to automatically handle all items when they’re allocated. Otherwise, the fulfillment process will simply take place when the items have been allocated. However, […]

While many of the consumer oriented IoT applications are promising, the scalability and reliability of enterprise IoT solutions is still not available. For example, a data center cooling management system can have hundreds to thousands of actuators and environmental sensors. The complexity of managing and triaging these devices is not appropriate for an industrial setting. […]

Product placement is an important element of a successful retail store. You should place the most popular items near the front of the store. This will make them stand out from the rest. Other items, like seasonal goods, should be arranged in more prominent locations. In a busy store, a single product display is a […]

The B2B buying process is often a lengthy and complex process. The number of participants in the buying process is increasing year-on-year. In a survey from Harvard Business Review, the number of decision-makers who buy a B2B solution increased from 5.4 to 6.8. This diverse group is often called the decision-making unit. The buying team […]

Customer satisfaction is subjective, which means that measuring it requires sampling and statistical analysis. A key purpose of customer satisfaction measurement is to understand the gap between what customers expect and what the company delivers. And, as with any other business decision, it has a direct connection to the bottom line. The more insight you […]

Today, every business needs some sort of software to run efficiently. Even if it is as simple as email, every business has software that makes its operation easier and more efficient. These programs make tasks easier and more accurate for all involved, so it is essential for any type of business to get them. Here […]

The Importance of Customer Service Management The modern consumer has a number of options, from shopping online to reading reviews to chatting on the phone. Therefore, if you want to attract and retain customers, you must be good at customer service. In addition, it’s not enough to have a contact center with friendly agents. You […]

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